What We Do

When a Breakdown Can't Wait Until Monday

Equipment failures rarely happen at a convenient time. A blown hydraulic line, a dead engine, a snapped drive shaft, a major leak. These things happen in the middle of a job, and sitting on a broken machine for three days waiting for a shop appointment isn't always an option. Every day your equipment sits is money out of your pocket.

Matt Harris has built a reputation around showing up, getting to the bottom of the problem fast, and doing what it takes to get the machine back running. He runs a fully equipped service truck with a solid inventory of common parts, fluids, and tools. When a breakdown happens, he can often get out the same day or first thing the next morning - and in a lot of cases, he can handle the repair right there where the machine is sitting.

This isn't a call center with a three-hour response window. You're calling Matt directly. He'll hear what's going on, ask the right questions, and tell you honestly how quickly he can get there and what it's going to take. For repairs that can't be finished in the field - major machining, fabrication, or anything that needs proper shop equipment - you can bring the component or equipment directly to the Marshville shop, where Matt has a full welding and fabrication setup to finish the work right. You're not stuck waiting on a third-party shop or shipping parts off to an unknown vendor.

Call (704) 291-0286

Emergency equipment repair response for heavy machinery in the Carolinas

Services Included

Emergency Repairs We Respond To

When things go wrong fast, here are the types of breakdowns we respond to and get sorted out.

Hydraulic Failures

Blown hoses, burst fittings, major leaks, or a complete loss of hydraulic function can bring everything to a halt. We carry common hydraulic hose and fitting stock and can often fabricate replacements on the spot.

Diesel Engine Failures

Hard no-starts, sudden power loss, overheating, and major engine faults all need quick attention before they get worse. We diagnose and address the issue as fast as possible to limit further damage.

Track and Drivetrain Failures

A thrown track, failed final drive, or seized travel motor can stop a machine cold. We assess the damage and work through the repair or get you a temporary solution to keep the job moving.

Overheating and Cooling Issues

Overheating equipment needs attention immediately to avoid serious engine damage. We diagnose the cooling system, address the cause, and get the machine back to safe operating temperature.

Structural and Weld Failures

A cracked frame, broken boom pin boss, or snapped mounting tab can put a machine out of service. If the weld can be done in the field Matt handles it on the spot. For more involved structural repairs, customers bring the component - or the whole machine - back to the Marshville shop where Matt has a proper welding setup and fabrication equipment to do the job right.

Electrical and Starting System Problems

Dead batteries, failed alternators, starter problems, and electrical faults that kill a machine mid-job. We track down the issue and get the electrical system working again.

How It Works

Call, We Come, We Fix It

Emergency response is as simple as we can make it. Here's how a typical call goes.

Call Matt Directly

Call (704) 291-0286 and describe what's happening with the equipment. Matt answers directly. No call center, no automated system. Tell him what you've got, where it is, and what it's doing.

Quick Phone Assessment

Matt asks targeted questions to get a handle on what's likely going on. This helps him load the right parts and tools on the truck before heading out, which saves time when he arrives.

On-Site Diagnosis

When he arrives, he goes straight to work diagnosing the problem. No lengthy process, just a focused look at what failed and what it's going to take to fix it, with a straight answer on cost before work begins.

Repair and Get Back to Work

Most emergency repairs get completed on-site in a single visit. If a part needs to be sourced or the repair is more involved than field conditions allow, Matt stabilizes the machine and the work continues at the shop in Marshville. Customers bring the component or trailer in the equipment - and Matt finishes the job there with the full shop setup behind him. Either way, you know exactly what comes next and why.

Mobile emergency repair truck for diesel and heavy equipment in Union County NC

Why Choose Us

Someone Who Picks Up the Phone and Shows Up

The biggest frustration with equipment breakdowns isn't just the repair - it's the waiting: waiting for a callback, waiting for someone to work you into the schedule, waiting while your crew sits idle. Matt built 704 Diesel to be the kind of operation that actually responds. He covers a 50-mile radius out of Marshville, which puts him in range of most of the job sites across Union County, Mecklenburg County, Cabarrus County, Stanly County, and over the state line into Chesterfield and Lancaster Counties in South Carolina.

Direct contact with Matt, not a dispatcher or an answering service
Fully equipped service truck with common parts and tools on board
50-mile service radius covers most of the Charlotte region and surrounding counties
Mobile repair means no transport costs while the machine is disabled
Hydraulic, diesel, electrical, and weld repair all handled by one technician
Honest assessment of what's wrong before any work or charges begin
Available to discuss the situation and give you a realistic timeline right away

(704) 291-0286 Request a Quote

FAQ

Emergency Repair Questions

Common questions people have when they're dealing with an equipment breakdown and need help fast.

How quickly can you respond to an emergency?

It depends on where you are and what's on the schedule, but same-day and next-morning response is common for locations within the service area. The best thing to do is call right away and give Matt a clear picture of what's going on. The sooner he hears from you, the sooner he can get out there.

What types of equipment can you repair in an emergency?

Excavators, dozers, wheel loaders, skid steers, backhoes, diesel trucks, and other heavy construction equipment. If it's diesel-powered or heavy mechanical, Matt can usually help. Give him the specifics and he'll let you know.

Do you charge extra for emergency calls?

Matt will be straight with you about pricing on the call. Emergency response may involve different considerations depending on timing and travel, but you'll know what you're looking at before any work starts. No surprise invoices.

What if the repair can't be done on-site?

If the repair needs to happen in the shop, Matt will tell you that upfront. Customers bring the component or the whole machine to the Marshville shop, where Matt has a full setup for welding, fabrication, machining, and mechanical work. You're not getting passed off to a separate contractor - it all stays with Matt at the same shop. He'll help you think through transport if needed and keep you in the loop on timing.

Do you cover job sites outside of Union County?

Yes. Matt covers roughly a 50-mile radius from Marshville, which includes Mecklenburg County, Cabarrus County, Stanly County in NC, and Chesterfield County and Lancaster County in SC. For larger customers and established relationships, he sometimes goes further.

Can you handle both the mechanical repair and any welding that's needed?

Yes. Matt does both diesel mechanical work and welding, so if a breakdown involves both a mechanical failure and a cracked or broken structural component, he can often address both in the same visit. That's one of the advantages of working with someone who covers multiple trades.

Get in Touch

Machine Down? Call Right Now.

Don't wait on a breakdown. Call (704) 291-0286 and talk to Matt directly. The sooner you call, the sooner we can get out there.

(704) 291-0286 Get a Free Quote

Mon-Fri 7am-5pm • Serving a 50-mile radius from Marshville, NC

Emergency Repairs When You Can't Wait